Boarding PolicyTo board your ship, your registration file must be complete! We cannot board anyone who has not submitted a current medical insurance number (i.e. Care Card number; or travel medical insurance documentation if you are from outside Canada). We also must have a fully signed and completed Disclosure of Risks and Waiver form, which will be provided several months prior to sailing. Please call the office if you have any concerns or questions.
Cancellation and Refund PolicyTrip fees paid prior to April 1, 2017 are refundable when cancellation is received in writing.
The registration fee is refundable in the following circumstances:
- We are not able to offer a trip for any of the applicant's trip choices for the summer 2017 season.
- The applicant withdraws their trip request or removes their name from our waitlist (in writing) before we have sent a trip offer. Trip choices must be kept up to date in order to avoid being offered a trip that is no longer suitable.